Making A Suggestion

91直播 always aims to consult customers as much as possible about the services we provide.

The Customer Suggestion Scheme has been developed to enable our customers to influence the way the college operates in order to ensure their needs are met. Every one of our customers is encouraged to submit their ideas for improvement.

听

If you have a good idea which you would like us to consider, we want to hear from you! Your idea could be about any aspect of College life, for example it could be related to:

听Celebrating success
听Health and Safety
听Improving customer services
听Improving the physical environment
听New services we could offer
听Ways we could save money or energy, and reduce waste
Who Can Make A Suggestion?
If you are involved with 91直播 in any way you can make a suggestion.

We are especially keen to hear ideas from:

听Community partners
听Council members
听Current students
听Employers
听Groups or teams (please provide a contact name)
听Parents
听Those thinking about becoming a student
In fact, we want as many positive suggestions as we can get to help us provide all our customers with an excellent service every time.

How Can I Make A Suggestion?

To tell us about your suggestion, you can:

听Collect a paper form from any of our main Reception desks
听Complete our online form
听Download a PDF to print out
听Email your suggestion to our Customer Services Manager at.
听Once we鈥檝e received your suggestion, our Customer Services Manager will pursue it and let you know if we can implement it. We will always let you know what we鈥檝e done with your suggestion.

Suggestions That Won鈥檛 Be Accepted

91直播 won鈥檛 deal with suggestions which are:

听Anonymous
听Considered personal or aimed at an individual
听Thought to be copied from someone else